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SAP ACS Warranty Management Payback Calculator

How to Calculate an SAP ACS Warranty Project Payback (Calculator)

Achieving a 10X SAP ACS Warranty Project Payback


If you’re a CFO or CEO and are an existing SAP customer, you may be looking for a way to get more out of your warranty program. The SAP ACS Warranty Management solution delivered by Detering Consulting represents one of the SAP projects with the highest potential project ROI you should consider. In fact, it can often represent a project with a 10X or greater payback.


Why 10X?


As we practice value-based pricing, we typically look for projects that have at least a 10X forecasted return-on-investment or ROI, in the first year after Go-Live, which is a minimal payback period of time. Afterall, there are few business process improvements you can look at within a well-established manufacturing business that have the potential to yield such a financial payback with an impact directly on a firm’s profitability.  All this while improving cash flows.


Flip the Payback Question on its Head


Though we like for a project to have at least a 10X payback potential, we also like to have a project that has a lot more upside than 10X. The basic question we set out to answer when we built the ACS Warranty Management Project Payback Savings ROI Calculator was:


  • How much would a one tenth of one percent improvement (meaning reduction of warranty expenses) would improve a company’s bottom line in dollar terms?


We also wanted to be able to answer a couple of other questions:


  1. Given a rough cost estimate of an SAP ACS Warranty Management Project Implementation, what would any incremental improvement in warranty expense (reduction) mean from a project payback perspective.

  2. Given that projects ultimately have a lot of variability in their cost, what happens to the payback multiplier as well as payback period and breakeven point as project costs rise. In other words, how much could a client spend on a project and still achieve a positive project ROI. That’s why we designed the calculator to answer ‘what if’ questions.



Calculator Prerequisite Design Goal(s)


Every project that we do has a solid, detailed business case to back it up. This final business case is often developed during the project scoping phase, which we call Quickscan, a highly productized approach to scoping out an SAP ACS Warranty Management project. However, these business case development exercises take considerable effort. Often our prospects ask us for a quick business case initially, which can subsequently be further developed during the Quickscan scoping exercise.


Build on the Income Statement


In order to achieve the desired result of being able to build a solid preliminary business case based on real-world data, our value engineering team decided that the best way to approach the problem was to look at the Income Statement of publicly traded companies, most of which report Warranty Cost on a separate line item of the income statement, with detailed accompanying notes.


Warranty Cost as a Percent of Gross-Income


Though we have extensive warranty cost data as a percent of gross income information available from projects we’ve completed in the past, we thought it would make more sense to rely on publicly available documents, such as the 10 K Annual Report. As it happens, we pulled up the General Motors 2020 Annual Report and used it to provide the baseline numbers for the calculator.


10 K Annual Report


You can pull up annual reports for any publicly traded company from both the SEC and normally, you can also download it from a company’s website. If you take the time to pull up many years' worth of 10 K Reports on a specific company, you can also see if this “warranty cost” has changed much over time.


Of course, many companies are not publicly traded. However, they usually produce the three standard financial statements (IS, CF, BS - definition below) for their own internal use. Thus, if you’re a privately owned company, the CFO is going to know the annual warranty cost from all of the warranty claims their company has experienced.

  • IS (Income Statement)
  • CF (Cash Flows)
  • BS (Balance Sheet)


Go From Top Level to Detail Level

Though this calculator is designed to produce a quick, high-level business case, most of our clients want to know the details of just where the solution will impact their operation and what the payback period will be.  That's why we also offer the SAP Warranty Management Value Calculator, which is what we use to develop a more detailed business case.

SAP ACS Warranty Cost Project Evaluation


Detering Consulting provides specialized consulting and project management services focused on improving a company’s Warranty Management processes.


In addition, we’ve developed a number of add-on software solutions that greatly enhance and expand the functionality of SAP ACS Warranty Management.  They also can greatly improve your cash flow while reducing project cost.

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If you would like to discuss how we can help you lower your warranty costs, please click the button to schedule a meeting.


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Soren Detering

My name is Soren. I am the founder of Detering Consulting. I began the company in 2003 because I wanted to provide more value for SAP customers. I knew that many of them were missing out on all the great benefits that could be obtained from the software. Before establishing Detering Consulting, I completed my education by obtaining a Master’s in Computer Science. After that, I worked at SAP in Germany and SAP Labs in North America for 10 years. My extensive background in solution management, project planning and -management, implementation services and leadership includes experience in: Automotive, A&D, High Tech, Medical Equipment, and Manufacturing Industries.
Me and my teams have successfully assisted many customers with their SAP ERP software, completed several full life cycle implementation projects, and carried out over 30 projects in SAP ECC and S/4 Hana. My experience has given me the unique ability to scope out ERP solutions in a very short amount of time. I have a knack for finding untapped money-making opportunities and discovering areas where customers could be saving money. I currently live and work in Palo Alto, CA just 10 minutes away from the SAP office. I dedicate myself to helping our clients with our SAP consulting services. In my spare time, I enjoy sailing, kickboxing, and spending time with my family and our two Taiwanese Mountain dogs.

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