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Cost Recovery Consulting Service Offering

Cost Recovery Consulting 

Service Overview

Our Cost Recovery Consulting service empowers OEMs and manufacturers to recover the maximum possible value from their suppliers for defective or non-compliant parts. Leveraging the SAP ACS Warranty Management solution — SAP's premier warranty platform — we implement structured, data-driven processes that optimize the supplier recovery lifecycle. From claim identification to supplier reimbursement, we help you turn warranty failures into financial wins. 

Note: According to Warranty Week, about 30% of recoverable cost are never recovered.  

 Core Service Components

  1. Warranty & Supplier Recovery Process Optimization
    ✓ Streamline and automate supplier recovery workflows
    ✓ Align process logic with real-world defect and return scenarios

  2. SAP ACS Warranty System Configuration
    ✓ Configure and optimize SAP WTY (LO-WTY) + ACS for supplier recovery 
    ✓ Customize warranty object categories, claim types, and statuses

  3. Supplier Contract & Policy Integration
    ✓ Map commercial terms into SAP ACS logic
    ✓ Ensure contract traceability for every claim

  4. Claim Validation via Data Intelligence
    ✓ Use service history, inspections, and defect data for validation
    ✓ Enable audit-friendly, rule-based automation

  5. Analytics & Recovery KPIs
    ✓ Recovery Rate (%), Cycle Time, Claims Value Recovered
    ✓ SAP Embedded Analytics and SAP Cloud Analytics dashboards available

  6. Governance & Training
    ✓ Set up program governance and escalation paths
    ✓ Train warranty, procurement, and operations teams

Who We Serve

  • OEMs & Tier 1 Suppliers (Auto, Aerospace, Medical, Transportation, Heavy Equipment industries )
  • Enterprises running or migrating to SAP S/4HANA 
  • Organizations with significant warranty cost exposure

Value Delivered

  • Increase supplier recovery revenues by possibly 3–5x: 
    Project pays for itself --> Short ROI
  • Reduce manual claim processing by up to 70%
  • Improve negotiation leverage and supplier accountability
  • Enhance compliance and traceability with audit-ready data

Ready to Turn Warranty Costs Into Supplier Credits?
Reach out to explore how our SAP cost recovery solution approach can unlock millions in cost recovery!

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Request Cost Recovery Consulting