SAP Solutions • Productized Add-Ons • Detering Consulting
Productized SAP Add-On Solutions for Warranty & Service Contracts
If you’re running SAP and you are planning to implement a SAP Warranty and Service Contract solution, you’ve probably felt the friction:
- Entitlement uncertainty
- Billing complexity
- External portal integration challenges
- Governance gaps in testing and configuration
Our productized add-ons are designed to remove those bottlenecks, fast, so you can operationalize accuracy and monetize service.
Outcome Reduce revenue leakage and entitlement disputes.
Standardize checks and automate contract/warranty decisions across your SAP landscape.
Designed for Teams that need speed without duct-tape, warranty operations, service contract billing, customer service, IT delivery teams, QA leads, and integration teams connecting SAP to portals.
Why productized add-ons (vs. custom projects)
These offerings are packaged to accelerate outcomes. You get a proven solution structure, repeatable onboarding, and a clear adoption path—without locking yourself into a long discovery cycle.
- Speed Faster path to value
- Start from a working baseline and iterate to fit your process variants—without reinventing fundamentals
- Accuracy Fewer disputes, cleaner decisions
- Make entitlement and billing decisions consistent across channels and stakeholders
- Designed for high transaction environments: large claim volumes, contract populations, and distributed service networks
Our SAP Add-On Solutions
Each solution below links to its detail page. Use this overview to quickly match your most urgent problem to the right accelerator.
| Product | Definition / What it is | Problem it solves | Benefits |
|---|---|---|---|
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Industry-focused accelerator for aerospace & defense.
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A packaged SAP add-on designed to streamline warranty and service contract operations in complex, compliance-heavy environments—where entitlement and recovery precision matter. | Eliminates manual effort and inconsistency across contract/warranty decision-making that can lead to revenue leakage, delayed service responses, and missed recovery opportunities. | Field-proven structure that turns warranty and service contracts into repeatable, auditable processes— improving operational cadence while supporting scalable recovery and customer experience. |
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An entitlement verification capability to determine whether a repair/service event is covered—across warranty, service contracts, and related coverage rules—using SAP data as the source of truth. | Stops “educated guesses” and coverage ambiguity that frustrate service teams, slow response times, and create downstream billing/claim corrections. | Creates consistent, fast answers to “is this covered?”—reducing disputes, accelerating service interactions, and improving customer confidence with governance-friendly traceability. |
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A toolkit of SAP utility programs that support warranty/service-contract operations and project delivery—covering checks, comparisons, and tracking that teams otherwise build ad-hoc. | Reduces integration issues, config drift, and test chaos that slow rollouts and raise operational risk—especially in multi-client landscapes. | High-ROI “day one” utilities that improve reliability and governance: fewer surprises in transport cycles, clearer audit trails, and faster troubleshooting when issues appear. |
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Connect portals to SAP—without slow custom builds
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A prebuilt integration package that connects external warranty portals to SAP warranty claims capabilities—designed to cut integration effort and time-to-go-live. | Replaces slow, expensive one-off portal integrations that delay programs, increase maintenance overhead, and reduce visibility across the claim lifecycle. | Accelerates portal connectivity with standardized integration building blocks—improving speed, visibility, and control while reducing long-term integration cost. |
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An SAP add-on (Billing Workbench) built to manage and invoice complex service contracts, including usage-based and performance-based billing scenarios. | Fixes limitations of standard SAP billing when contracts require tiered pricing, performance metrics, reconciliation, and high-volume billing runs without manual corrections. | Improves cash flow and auditability by automating accurate billing document generation and consistent financial postings—while supporting sophisticated contract models. |
Delivery approach
A typical engagement focuses on rapid onboarding, targeted configuration, and proving value early with a controlled rollout. Exact steps vary by solution and customer situation.
💡 Our 3-step Process
- Discovery (tight):
Confirm your process variants, decision points, integration touchpoints, and success metrics. - Configure + Integrate:
Stand up the baseline and adapt it to your functional requirements where it differs, and billing and financial reporting requirements. - Prove + Scale
Pilot with your real scenarios and your master data, then scale to additional plants, company codes, business units with guardrails.
Not sure which add-on you need first? We can map your biggest operational bottleneck to the fastest-win solution in one short call.
FAQ
- Do these add-ons work with SAP ECC and SAP S/4HANA?
Many customers run mixed landscapes. We align the approach to your system version, modules, and integration needs (including portal scenarios). - How do you avoid “black box” entitlement decisions?
We design entitlement checks to be traceable: clear inputs, clear outcomes, and governance-friendly logic so service teams and auditors can trust results. - Can we roll this out incrementally?
Yes—most teams start with a subset of products/contracts/regions, validate outcomes, then expand with a repeatable rollout pattern.