---
title: Custom Warranty Portal to SAP Warranty Claims API
description: Streamline warranty claims with a custom portal integrated to the SAP Warranty Claims API. Improve supplier recovery, speed, and visibility—learn how.
image: https://www.deteringconsulting.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20sleek%20modern%20interface%20of%20a%20digital%20dashboard%20showcasing%20the%20PortalBridge%20for%20SAP%20Warranty%20Integration%20The%20background%20is%20a%20subtle%20gradient%20of%20blue%20and%20white%20giving%20a%20professional%20feel%20Prominently%20displayed%20are%20various%20sections%20la-1.png
---

# Custom Portal to SAP Claims API

# Connect SAP with Your Warranty Portal — Instantly via our API

### Streamline Warranty Management. Boost Recovery. Cut Costs.

Are you struggling to integrate your SAP backend with non-SAP warranty portals? Custom development is slow and expensive. Our SAP Warranty Management RFC Integration Package delivers 23 prebuilt RFCs that instantly connect SAP ECC or S/4HANA with external portals — slashing integration costs and speeding up your go-live.

---

### Why Choose Our PortalBridge™ for SAP Warranty Integration Package?

**Built for SAP. Designed for Warranty.**  
Our PortalBridge™ for SAP solution was developed by SAP-certified experts who understand the technical and business challenges of service, sales, and warranty management and service contracts.

**Key Benefits:**

- Save up to **$300K** in avoided custom development cost
- Launch portal integration **6 months faster**
- Improve claim data reliability and quality
- Ensure audit compliance and SLA performance

---

### Who is PortalBridge™ for SAP Warranty For?

Our solution is ideal for:

- OEMs and manufacturers (automotive, aerospace and defense, medical, any industrial product company that deals with service calls and warranty claims)
- Any company using **SAP ECC or S/4HANA** with external portals

---

### What is PortalBridge™ for SAP Warranty:

- **23 Prebuilt SAP RFCs** for master data lookup, claim creation and change, product, serial numbers, service contracts, sales orders, and more
- **SAP RFC-enabled Entitlement Check, **that dynamically determines **warranty and service contract coverage qualifiers** based on equipment, customer, part, warranty and service contracts ("Programs"), spare part sales orders, and iMRO service center customer service sales orders: enabling seamless real-time integration with external systems such as your customer portal
- **Secure and documented delivery** (by SAP Transport system or manually recreate in your custom name space)
- **Technical documentation & installation guide**
- **Support SLAs** (48h or 24h based on package)
- **Customization options available**

![Thoughtful young programmer coding on computer in the evening at home-1](https://www.deteringconsulting.com/hs-fs/hubfs/Stock%20images/Thoughtful%20young%20programmer%20coding%20on%20computer%20in%20the%20evening%20at%20home-1.jpeg?width=735&height=490&name=Thoughtful%20young%20programmer%20coding%20on%20computer%20in%20the%20evening%20at%20home-1.jpeg)

 

### Architecture Overview

- **Protocol**: SAP’s RFC protocol (TCP/IP-based), with support for synchronous (tRFC) and asynchronous (qRFC) modes.
- **Interface**: Remote-Enabled Function Modules.
- **Access Layer**: Exposed via SAP Gateway, PI/PO, or directly over RFC/BAPI connectors (e.g., SAP .NET Connector, JCo, or REST wrappers).

### Pricing Tiers - PortalBridge™ for SAP Warranty

---

| **Tier** | **Description** | **One-Time Fee** | **Annual Support** | **Portal Limit** | **Customization** | **SLA** |
| --- | --- | --- | --- | --- | --- | --- |
| **Basic** | 5 RFCs for claim sync | $49,000 | $11,270 | 1 portal integration (add $25,000 for each additional portal) | No | Basic |
| **Pro** | Full 23 RFCs + SLA | $75,000 | $17,250 | 1 portal up to 3 portals (add $25,000 for each new portal) | Limited | 48h |
| **Enterprise** | All features + customization | $125,000+ | $28,750 | Unlimited portals (add $25,000 for each new portal) | Yes | 24h |

Add annual support (15-20%) and implementation services separately if not bundled. Implementation and optional support services available upon request.

 

---

### Why PortalBridge™ for SAP Warranty Pays Off

- **Faster Go-Live:** Launch warranty portals months faster
- **Lower Risk:** Avoid costly development mistakes
- **Higher Returns:** Recover more claims, more quickly

---

### Licensing Model

- **Perpetual license** per SAP system (SID)
- Annual support (optional but recommended)
- Custom RFCs available as a separate service

---

### Get Started

Ready to streamline your SAP-to-portal warranty integration?

Interested in other portal or app integrations?

Contact us to schedule a demo or request a quote.

 

 

### **Technical ****Addendum: Additional Information  **

| API Concept | **SAP RFC Equivalent** |
| --- | --- |
| Endpoint | Function Module Name  |
| Input Payload | Import Parameters |
| Output Payload | Export / Table Parameters |
| Authentication | SAP User Credentials (SNC / SSO possible) |
| Protocol | RFC / tRFC / qRFC  |
| Error Handling | Return structures (`RETURN`, `BAPIRET2`, etc.) |
| Versioning | Using SAP Versioning System |

 

### Request Warranty Portal API Information

![](https://dc.ads.linkedin.com/collect/?pid=296796&fmt=gif)

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