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Custom Portal to SAP Claims API

Connect SAP with Your Warranty Portal — Instantly via our API

Streamline Warranty Management. Boost Recovery. Cut Costs.

Are you struggling to integrate your SAP backend with non-SAP warranty portals? Custom development is slow and expensive. Our SAP Warranty Management RFC Integration Package delivers 23 prebuilt RFCs that instantly connect SAP ECC or S/4HANA with external portals — slashing integration costs and speeding up your go-live.


Why Choose Our PortalBridge™ for SAP Warranty Integration Package?

Built for SAP. Designed for Warranty.
Our PortalBridge™ for SAP solution was developed by SAP-certified experts who understand the technical and business challenges of service, sales, and warranty management and service contracts.

Key Benefits:

  • Save up to $300K in avoided custom development cost

  • Launch portal integration 6 months faster

  • Improve claim data reliability and quality

  • Ensure audit compliance and SLA performance


Who is PortalBridge™ for SAP Warranty For?

Our solution is ideal for:

  • OEMs and manufacturers (automotive, aerospace and defense, medical, any industrial product company that deals with service calls and warranty claims)

  • Any company using SAP ECC or S/4HANA with external portals

What is PortalBridge™ for SAP Warranty:

  • 23 Prebuilt SAP RFCs for master data lookup, claim creation and change, product, serial numbers, service contracts, sales orders, and more

  • SAP RFC-enabled Entitlement Check, that dynamically determines warranty and service contract coverage qualifiers based on equipment, customer, part, warranty and service contracts ("Programs"), spare part sales orders, and iMRO service center customer service sales orders: enabling seamless real-time integration with external systems such as your customer portal

  • Secure and documented delivery (by SAP Transport system or manually recreate in your custom name space)

  • Technical documentation & installation guide

  • Support SLAs (48h or 24h based on package)

  • Customization options available

Thoughtful young programmer coding on computer in the evening at home-1

 

Architecture Overview

  • Protocol: SAP’s RFC protocol (TCP/IP-based), with support for synchronous (tRFC) and asynchronous (qRFC) modes.

  • Interface: Remote-Enabled Function Modules.

  • Access Layer: Exposed via SAP Gateway, PI/PO, or directly over RFC/BAPI connectors (e.g., SAP .NET Connector, JCo, or REST wrappers).

Pricing Tiers - PortalBridge™ for SAP Warranty


Tier Description One-Time Fee Annual Support Portal Limit Customization SLA
Basic 5 RFCs for claim sync $49,000 $11,270 1 portal integration (add $25,000 for each additional portal) No Basic
Pro Full 23 RFCs + SLA $75,000 $17,250 1 portal up to 3 portals (add $25,000 for each new portal) Limited 48h
Enterprise All features + customization $125,000+ $28,750 Unlimited portals (add $25,000 for each new portal) Yes 24h

Add annual support (15-20%) and implementation services separately if not bundled. Implementation and optional support services available upon request.

 


Why PortalBridge™ for SAP Warranty Pays Off

  • Faster Go-Live: Launch warranty portals months faster

  • Lower Risk: Avoid costly development mistakes

  • Higher Returns: Recover more claims, more quickly


Licensing Model

  • Perpetual license per SAP system (SID)

  • Annual support (optional but recommended)

  • Custom RFCs available as a separate service


Get Started

Ready to streamline your SAP-to-portal warranty integration?

Interested in other portal or app integrations?


Contact us to schedule a demo or request a quote.

 

 

Technical Addendum: Additional Information  

API Concept SAP RFC Equivalent
Endpoint Function Module Name 
Input Payload Import Parameters
Output Payload Export / Table Parameters
Authentication SAP User Credentials (SNC / SSO possible)
Protocol RFC / tRFC / qRFC 
Error Handling Return structures (RETURN, BAPIRET2, etc.)
Versioning Using SAP Versioning System

 

Request Warranty Portal API Information