SAP Supplier Cost Recovery Analytics
SAP Supplier Cost Recovery requires advanced reporting. Supplier Recovery reporting can be set up for each the major business stakeholder levels:
- Warranty Workbench,
- Add-on Reports
||S/4 Hana and BW, Dashboarding, several tools including SAP Cloud Analytics, SAP BW, Power BI, MS Analysis, Tableau, Cognos, Hadoop, others
- Data mining
- Big data tools,
||BW and Dashboards
Below you can see a sample report from the operational level.
Example Supplier Cost Recovery Financial Operational Report
It is easy to produce a Supplier Recovery claim report out of SAP S/4 or ECC using the SAP Warranty Workbench.
This looks like an easy excel-like report but there are many things you can do with it.
Your Supplier Recovery Analysts or claims specialist can use this as a daily work queue. Report rows can be grouped, totaled, printed or exported to Excel. Also recovery prices are summarized per claim for parts, labor, and other items, with the ability to compare requested vs. approved recovery.
There is a integrated chat function within the tool to chat with the supplier.
There is a lot more you can do within the workbench: You can trigger actions on each or several claims, for example release debit documents, or progress the claim to a next step. An action can run in the foreground or as a batch job in the background.
Many of your suppliers may require a list of claims from you on a periodic basis, such as monthly. To do this in SAP Supplier Recovery, you use what is called 'Collective Claims". Collective claims is an optional package within the SAP ACS Warranty Claims Management add-on solution. Collective claims can be created from the workbench, allowing you to select a list of claims that will get a collective claim created for. And debited only once instead of on each claim.
Supplier Recovery Claims Processing Report
Read on in our Supplier Recovery blog!
Supplier Recovery in SAP is about cost recovery and the process for managing recovery. Sometimes a vendor may require us to send back the broken unit, sometimes called a Core, which requires reverse logistics processes to be tied to a SR - Supplier Recovery claim. This is the Vendor RMA process, and the ARM - Advanced Returns Management capability in S/4 Hana incorporates much of the functionality to tie these two processes together.