Increase customer satisfaction through SAP ACS Warranty Management and the SAP Warranty Claim Management Solution

Want to know how SAP Warranty Solutions help customers?

  • Reduce realization time, effort, and costs
  • Increase customer satisfaction
  • Realize untapped warranty recovery, and 
  • Enhance cash flow

For today’s sophisticated consumer, whether in the B2C (Business-to-Consumer) or B2B (Business-to-Business) or B2G (Business-to-Government), they want an ironclad guarantee of every product and service they buy.  In fact, many eCommerce offerings are based on a guarantee concept that depends on a complete reversal of risk from consumer to vendor.

That’s why every company is striving not just to deliver ‘perfect quality’, which is mere table stakes, but to ensure that their warranty is part of a killer Unique Sales Proposition or USP.

Click here for more info about SAP Warranty Management

Rapid Implementation Timelines for the SAP Warranty Claim Management Solution

Consider it done! Your SAP ACS Warranty Claim Management implementation timeframe can be as short as 3 months, providing a working prototype in 2 weeks or faster!  Using the proven SAP ASAP Implementation Methodology, combined with deep industry expertise, we help customers rapidly achieve value.

The U.S Government Buys Many Systems based on Power by the Hour or PBH

In order for any vendor of complex systems, such as aircraft, engines or sophisticated equipment, to enter into a PBH type contract, whether with the government or with another business enterprise, they must have a comprehensive, easily managed Warranty Management Solution.

What are the implications of a PBH Contract?

How is Your Warranty Management Approach Affected?

Can the SAP Warranty Claim Management Solution Help?

Because systems, especially military systems, are often deployed around the world, contract maintenance personnel are also deployed with them.  In these types of situations, it is critical to have a warranty management solution that provides global visibility into all issues.

 

More information about ACS can be found here. Detering Consulting is a reseller of ACS solutions.

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