Increase customer satisfaction through SAP ACS Warranty Management Software and the SAP Warranty Claim Management Solution

Want to know how SAP Warranty Solutions help customers?

Today’s sophisticated consumer, whether in the B2C (Business-to-Consumer) or B2B (Business-to-Business) or B2G (Business-to-Government), want an ironclad guarantee of every product and service they buy.  In fact, many eCommerce offerings are based on a guarantee concept that depends on a complete reversal of risk from consumer to vendor.

Advanced Warranty Management System

That’s why every company is striving not just to deliver ‘perfect quality’, which is mere table stakes, but to ensure that their warranty is part of a killer Unique Sales Proposition or USP.  It is also why warranty software management solutions such as the SAP ACS Warranty Management, (SAP's Advanced Warranty Claims Management Software Solution), are critical to reducing warranty costs.

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SAP Warranty Change Claim Work Space

Rapid Implementation Timelines for the SAP Warranty Claim Management Solution

Consider it done! Your SAP ACS Warranty Claim Management implementation timeframe can be as short as 3 months, providing a working prototype in 2 weeks or faster!  Using the proven SAP ASAP Implementation Methodology, combined with deep industry expertise, we help customers rapidly achieve value.

The U.S Government Buys Many Systems based on Power by the Hour or PBH

In order for any vendor of complex systems, such as aircraft, engines or sophisticated equipment, to enter into a PBH type contract, whether with the government or with another business enterprise, they must have a comprehensive, easily managed Warranty Management Solution.

What are the Implications of a PBH Contract?

How is Your Warranty Management Approach Affected?

Can the SAP Warranty Claim Management Solution Help?

Because systems, especially military systems, are often deployed around the world, contract maintenance personnel are also deployed with them.  In these types of situations, it is critical to have a warranty management solution that provides global visibility into all issues.  Service management contracts that also provide supplier recovery capabilities are also required and enabled by the SAP ACS Warranty Management solution as well as the SAP MRO solution.


More information about ACS can be found here. Detering Consulting is a reseller of ACS solutions.

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