Eliminate Manual Warranty Claims - Maximize Supplier Reimbursements
If you manage service operations and aren't recovering warranty costs from suppliers efficiently, you're likely leaving money on the table. Our SAP-certified ACS Warranty Supplier Recovery Solution automates the entire Supplier Recovery Claims Process—from failure notification to financial posting—saving you time and increasing recovered revenue.
Download this success kit and discover how Detering Consulting helped Metro Houston implement this system in just 7 months across their rail and bus operations.
What You’ll Learn:
- The #1 reason most organizations fail to recover supplier warranty costs.
- How to fully automate the warranty claim lifecycle in SAP using SAP's automated tools.
- What your team needs to know before implementation.
- Real-world example: Metro Houston Supplier Recovery case study.
- How it helps you identify defective parts and quickly use the automated tools to process the claims.
- Step-by-step claim creation, vendor response, and financial reconciliation workflow.
Who This Is For:
- SAP-based manufacturers and service providers.
- Fleet operators, mining, oil & gas, rail industries, bus and train operators.
- Public sector operators using SAP (e.g. metros, transportation authorities, utilities).
- Organizations with complex warranty or supplier networks.
Why It Works:
- Fully integrated with your SAP ecosystem PM, CS/SM, SD, FI, MM, Procurement, LO-WTY, Fiori, BTP, etc.
- Proven across multiple industries including transportation, automotive, and aerospace, defense, medical equipmentOEM, manufacturing.
- Fixed-cost implementation with 6 months of free warranty and post-go-live support.
- Includes pre-configured best practices and documentation.
A Better Supplier Cost Recovery Process
Taken together, the SAP ACS Warranty Management based Supplier Cost Recovery System enables you to manage your warranty claims process both more efficiently and recover cost more effectively. It provides seamless integration with SAP ERP system and helps drive down your total cost and reduce financial losses. It plays a crucial role in bringing highly effectively digital tools to the task of improving Supplier Cost Recovery. It provides advanced cost control for your supplier recovery process.
Benefits of the Supplier Cost Recovery System
✅ Benefits You Can Expect
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🔄 Faster Cost Recovery
Recover lost warranty-related revenue quickly by automating the full claim lifecycle—from detection to financial posting.
Enabled by: Integrated SAP ACS claim creation, validation, and posting -
😊 Improved Customer Satisfaction
Deliver faster, more reliable service outcomes by ensuring warranty eligibility is identified at the time of repair.
Enabled by: Real-time warranty checks at service initiation -
📌 Greater Supplier Accountability
Track vendor performance and response times with a clear audit trail of communications and financial outcomes.
Enabled by: End-to-end claim versioning and vendor interaction logging -
🔍 Faster Identification of Root Causes
Reduce repeat failures and operational costs by analyzing trends and performing root cause analysis in warranty claims and product defects.
Enabled by: Structured SAP data capture and reporting via the Warranty Workbench
“With SAP ACS Warranty, Metro Houston gained complete visibility into spare parts and now runs a fully automated, claim-driven reimbursement process.”
— Project Manager, Metro Houston
Have questions before downloading?
Contact Soren Detering or schedule a free 30-minute discovery call to evaluate your SAP supplier recovery readiness.