Products & Services
Details: Warranty Claim Processing with RosettaNet PIP 6C2
Business Package Details
The SAP Warranty application (LO-WTY) allows managing of customer and vendor warranties, claim processing, posting to FI&CO, and claims analysis . RosettaNet_ERP is an implementation of the RosettaNet PIP6C2: Request Warranty Claim" industry standard in SAP XI. The Partner Information Process (PIP) allows the processing of a Warranty Claim to a Warranty Provider for warranty servicing and permits a response from the Warranty Provider. The Warranty Claim response coordinates the claim adjudication from the R/3 backend system (Warranty Provider) through Netweaver XI to the PIP 6C2 WarrantyClaimConfirmation message which is sent back to the ASP via RNIF.
Pic1: Netweaver XI, RNIF and SAP ERP processing flow
Pic2: SAP ERP Warranty Claims Screen Shot (SAP GUI)
The Warranty Claims Business Package is comprised of the following deliverables:
- Business Package Documentation "Warranty Processing RosettaNet 6C2"
- Business Package Configuration Guide
- Business Mapping RosettaNet PIP to SAP IDOC (2)
- SAP XI *.TPZ Load File
- Test XML Messages
- Consulting Services for Netweaver XI Warranty Processing and SAP R/3 Warranty Application design and configuration
Warranty Processing includes many other features not mentioned in this context; such as integration to installed base master data, device measuring data, catalogs, quality and service management processes, sales and distribution and supply chain processes.
Contact Us for additional information.